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Why RPA projects fail (and how to make sure yours doesn’t)

We love robotic process automation (RPA), and our customers have seen some serious success and ROI after implementing RPA technology. However, we also recognize that there are many RPA implementation projects that fail, or that don’t generate the expected ROI or efficiency gains. This does not mean that the technology is bad or that the vendor did not implement correctly. In fact, a failed RPA project can occur for a variety of reasons.

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