Both individuals and businesses have suffered in the wake of the COVID-19 pandemic, making the annual Ardent Partners State of ePayables report especially interesting. According to Ardent Partners, the pandemic has had a physical, mental and financial disruption on businesses and how they function. This means that AP has to become more strategic in how they address both short-term and long-term needs.
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During times of crisis, like the COVID-19 pandemic, it’s natural to think that digital transformation would be put on the back-burner. Employees are already overwhelmed with major adjustments in both their personal and professional lives – how could they possibly fathom a transition in technology, too?
Digital transformation is more than just installing new software and pushing “Go”. It’s a changed mindset; a different way to look at how your business manages information and a company culture focused on innovation and process improvement.